Frequently Asked Questions - FAQs about https://www.softmedtech.com

What services does SoftMedTech offer?  

SoftMedTech offers a range of software solutions for medical imaging and radiology, including PACS, DICOM Viewer, Radiology Image Analysis platform, and teleradiology services.

Please see our response below to a wider list of questions you may have on PACS, DICOM and other areas.

healthcare_interoperability_system .jpg, Mar 2023

 

 What is a PACS system?  

PACS stands for Picture Archiving and Communication System. It is a medical imaging technology which provides economical storage and convenient access to images from multiple modalities. Electronic images and reports are transmitted digitally via PACS; this eliminates the need to manually file, retrieve, or transport film jackets. 

What is a DICOM viewer? 

A DICOM viewer is a software application that allows medical professionals to view medical images in the DICOM format. DICOM is the universal standard format used for medical images like X-rays, CT scans, and MRIs. 

Is Softmed’s software platform HIPAA-compliant?  

Softmed’s software meets the requirements for protecting the privacy and security of patients' medical information. That is a part of HIPAA compliance. However, Softmed’s Teleradiology Reporting Solutions are presently available in India. 

Can SoftmedTech’s medical software platform be integrated with existing Hospital Management systems?  

Softmed’s medical software platform is designed for easy integration with existing Hospital Management systems, which can help Healthcare providers streamline their workflows and improve efficiency.

Does SoftMedTech offer training and support for their software?  

Yes, we offer training and support for our software solutions including the TeleRad Web Portal to ensure that medical professionals, associated Radiologists and our Healthcare Customers can use them effectively and efficiently. 

How can I get started with SoftmedTech’s software?  

To know more, please visit our website https://www.softmedtech.com and contact our team to schedule a demo and learn more about our solutions.

What are the benefits of using SoftmedTech’s Teleradiology solutions? 

Softmed’s TeleRad Suite, TeleRad Web Portal, TeleRad PACS and other products provide many benefits to medical facilities, including improved efficiency, faster turnaround times, better patient outcomes, and reduced costs. Our 200+ clients in major cities and districts with less developed Healthcare facilities for the last 10+ years bear testimony to our Radiology Reporting quality standards and highly satisfied customers. To know more, write to us at: inform@softmedtech.com 

How secure is Softmed’s Teleradiology platform? 

SoftmedTech’s TeleRad Suite, TeleRad Web Portal and other products are designed with security in mind, and they use industry-standard encryption and security protocols to protect patient data and ensure compliance.  

How does SoftMedTech ensure the accuracy of Teleradiology image analysis platform for a Healthcare Customer like a Hospital or a Diagnostic Center?  

SoftmedTech’s algorithms are trained using large patient datasets including (their) medical images, and our TeleRad backend technology is continually validated and updated to ensure Radiology reporting accuracy and reliability.

Can Softmed’s software be customized to meet specific needs? 

Yes, Softmed’s software can be customized to meet the specific needs of medical facilities, including features like custom workflows, integrations with other systems, and specialized algorithms. 

What are the system requirements for using SoftmedTech’s TeleRad Web Portal? 

The system requirements for using Softmed’s TeleRad Web Portal (TWP) are simple; they typically require a modern web browser and an internet connection. 

How does SoftMedTech handle data backup and disaster recovery? 

Softmed’s Cloud Products has robust data backup and disaster recovery processes in place to ensure that medical images and patient data are always available and secure. We maintain patient data for at least 5 years for reference in our archives, should that be required by our Healthcare Customers. 

Does SoftMedTech offer mobile access to its software? 

Yes, Softmed’s software is designed to be mobile-friendly, which means that medical professionals can access it from smartphones and tablets, as well as desktop computers.

 

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