This period of crisis due to the global pandemic of Covid 19, has brought up new challenges for the existing healthcare delivery system. Due to scepticism and inability of Non-Covid patients about visiting the hospital there is a depletion of OPD patients on one hand and the ever increasing simultaneous arrival of Covid patients for treatment on the other hand has stretched the hospitals to the limit. Another requirement that seems to become a necessity (as per guidelines laid down in the recently launched NDHM) in the near future, is availability of interoperable individual patient medical data on cloud, accessible remotely.

To deal with these present imbalances and future necessities, Telehealth has emerged as an effective and sustainable solution for precaution, prevention and screening as well as primary treatment for Covid as well as Non Covid, for both on premise and remote patients as well as simultaneous access of diagnostic images, remotely.

Softmed Telehealth on Cloud, developed in association with IIT Kharagpur, is an On demand, Web based Telehealth platform, an unique PACS integrated Telemedicine solution, designed with an architecture that provides for medical data security and as per Govt of India EMR standard, for hospitals, nursing homes, clinics and as well as individual doctors, to use for screening, monitoring and treating patients remotely, for running virtual OPDs, satellite centers and separate telemedicine rooms. This will allow patients to seek medical advice from qualified consultants from the comfort of their home, using any computer, and smartphones etc. with basic 3G/4G/wifi networks.

Clearly Chosen Objectives

• Utilise services of the entire technical & non technical healthcare workforce with minimal risk of Infection.
• Equip Ground level health workers with easy to use equipment for providing effective primary, preventive & curative healthcare service.
• Maximum Utilisation of existing infrastructure.
• Minimise instances of Patient Care refusal due to shortage of manpower and / or accommodation.
• Reach the remotest corner of the nation to reach every single stakeholder.

Optimise healthcare delivery systems at

• Hospitals and Diagnostic Centres.
• Hospital Chains.
• Chain of Radiology Labs.
• Government Medical Colleges.

iMediX Telemedicine Solution Network : Objectives

• To set up virtual consultation.
• Facilitating primary health care by extending the expertise from tertiary care centres.
• For better utilization of available resources.
• Bridging the gap between urban and rural infrastructure.
• Higher Quality healthcare at remote centre through medical consultation.
• Capacity building for modern primary, preventive & curative healthcare services.
• Accountability for every single patient.
• Collaboration among various specialists and Medical Officers, Nurses & Paramedics - Peer review.
• Training and Skill development among medical fraternity.
• Patient to Doctor Consultation through live video conferencing.
• Peer to Peer consultation or Virtual Medical Board discussion on any critical case during emergency.

• Designed on a four tier architecture for secured access of data.
• Does not require any specialized client installation. Uses only internet browser.
• Seamless integration with smart phone devices.
• Follows Govt. of India’s EMR standard.
• Capable of uploading and display of structured and unstructured text, multimedia, graphics, as well as vector data.
• Features of visualization and annotation on medical images.
• Utilities for patient information backup and restore.